Schubert introduces new service platform
By digitally networking production systems, manufacturers can significantly increase their efficiency and availability. With GRIPS.world, packaging machine manufacturer Gerhard Schubert will soon be offering its customers a digital platform that will significantly improve service and system availability.
Beginning in May 2018, all TLM machines from Schubert will be ready to connect to this digital platform upon customer request. In the mid-term, it will open up new opportunities for preventive maintenance and communication with customers. The new GS.Gate gateway, which provides the highest level of protection at sensitive interfaces, ensures optimum security during data exchange.
The Crailsheim-based company is a pioneer in the engineering and design of digital packaging machines and has been providing important impetus for the development of intelligent machine control systems and automation solutions for many years. Schubert developed the GRIPS.world digital platform in order to be able to offer its customers the full potential of networked machine solutions in the future. From May, all TLM machines will be able to connect to the platform via the Internet.
Furthermore, with GRIPS.world, customers will be able to access TLM system production data from anywhere in the world. Data sovereignty lies entirely with the customer, the company states. If an intervention by a Schubert service technician is required, remote maintenance can be activated by the customer. With the data collected, predictive maintenance can be used to identify potential problems at an early stage, thereby avoiding downtime and unplanned service calls. In the future, the system will forward error messages or possible causes of an impending failure to the responsible employee, e.g. via mobile devices. This notification will take place even before the actual part wears out, thus avoiding a costly failure. The operator then receives suggestions for remedial action from the program. The objective is to entirely avoid unplanned downtime.